Apple Extended Returns for Christmas 2019

Apple has updated its returns policy in time for Christmas shopping. Extending the time you can initiate a return on items purchased on their New Zealand online store. This year, all orders delivered by December 25th, 2019 (and ordered after November 25th) can be returned free until January 8th, 2020. An offer that is exclusive to Apple and takes away the worry and stress of buying a gift.

Just about all items on the online store can be returned and include some of the most popular products this Christmas. These include the Apple Watch, iPhone, iPad, and Macs. To AirPods and AirPods Pro, HomePod, and more.

Items purchased on the Apple Online Store that are received between 15 November 2019 and 25 December 2019 may be returned up to 8 January 2020.


In my opinion, Apple’s Christmas returns policy is quite generous. It allows you to buy knowing you can easily make a free return. But also give you the chance to possibly try out a product. For example, you can purchase AirPods and if you find you don’t like the sound quality or they don’t fit comfortable – you can return them.

Making A Return

Initiating a return is very simple once the product has been delivered and invoice to you. Simply follow the following steps:

  1. Go to online Self Service on Apple online
  2. Sign in with your Apple ID and password.
  3. View the order details of the order containing the item(s) you would like to return
  4. Select the “Return items” link.

Other Promotions

The free returns policy also extends to a number of other offers Apple runs year-round and this Christmas. Including Educational Pricing offer, 15%+ off Mac and iPad with Certified Refurbished Models, and Free Laser Engraving on selected products.

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